Last updated: 21 October 2026
This policy explains what personal information Kaalpanikaa Vastravathi (“we”, “us”) collects when you use kaalpanikaa.com, why we collect it, and how we look after it.
What we collect
- Order details: your name, phone number, email address and delivery address, which you give us at checkout.
- Order history: what you ordered, when, and the order status.
- Messages: anything you send us by email or WhatsApp, such as size questions or exchange requests.
- Account details: if you create an account, your login details and saved addresses.
- Basic technical data: cookies that keep your cart and checkout working, and standard server logs.
- Website analytics: We use Google Analytics and Google Search Console (through Google Site Kit) to understand how visitors find and use our website, such as pages viewed, device type and approximate location. This uses cookies. It does not include your payment details. You can block these cookies in your browser settings.
We do not store your card, UPI or bank login details. When online payment is offered, it is handled by our payment provider on their secure system.
Why we use it
- To process, pack, ship and deliver your order.
- To send order confirmations and delivery updates.
- To handle exchanges, refunds and your questions.
- To keep records we are required to keep by law.
We will only send you marketing messages if you have agreed to receive them, and you can opt out at any time.
Who we share it with
We share only what is needed, only with services that help us run the store:
- Courier and shipping partners, to deliver your order (name, phone and address).
- Payment providers, to process online payments, when offered.
- Our website and email providers, which host this website and send our emails.
- Authorities, if the law requires it.
We do not sell your personal information.
How long we keep it
We keep order information for as long as needed to complete your order, handle any exchange or refund, and meet our legal and accounting obligations. After that, we delete it or remove anything that identifies you.
Your choices
You can ask us to show you, correct or delete the personal information we hold about you. Email support@kaalpanikaa.com and we will respond as soon as we can. Some order records may need to be kept for legal or accounting reasons.
Cookies
This website uses cookies that are needed for the cart, checkout and login to work. If we add analytics or advertising tools in future, we will update this policy.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Email: support@kaalpanikaa.com
WhatsApp: +91 97109 71010
Support hours: Monday to Saturday, 10:00 AM to 6:00 PM