Frequently Asked Questions

How do I find my size?

Each product page links to our detailed Size Guide with measurements for every size. If you're between two sizes, we recommend choosing the larger size for a more relaxed fit.

How long will my order take to arrive?

Orders are processed within 1–3 business days and typically delivered within 5–8 business days across India. Delivery timelines may vary slightly based on location and courier service availability.

What is your return policy?

We accept returns and exchanges within 7 days of delivery on unused, unwashed items in their original condition with tags intact. See our Return & Refund Policy for full details.

How will I receive my refund?

Refunds are issued to your original payment method. For Cash on Delivery (COD) orders, refunds are processed via UPI or bank transfer.

Who pays for return shipping?

Return shipping costs are paid by the customer.

How do I care for my Kaalpanikaa pieces?

Care instructions vary by fabric — please check the individual product description for specific care guidance for that piece.

What payment methods do you accept?

We accept UPI, Cards, Net Banking, and Cash on Delivery (COD).

How can I track my order?

Once your order ships, you'll receive tracking updates via Email and WhatsApp.

Where do you currently deliver?

We currently deliver across India.

Need more help?

Email us at support@kaalpanikaa.com or WhatsApp +91 97109 71010. Our support hours are Monday–Saturday, 9:00 AM – 8:00 PM IST, and we aim to respond within 24 business hours.