Last updated: 24 October 2026
Where we ship
We currently ship to addresses within India only.
Dispatch time
We aim to dispatch orders within 1–2 business days of the order being placed. Business days are Monday to Saturday, excluding public holidays. During sales, festivals or unexpected disruptions, dispatch may take a little longer. If your order will be delayed, we will let you know.
Delivery time
Delivery time depends on your location and our courier partner. Once your order is dispatched, we will share the expected delivery details with you.
Shipping charges
Shipping is free on every order across India.
Cash on Delivery (COD)
Cash on Delivery is available. COD may not be available for every PIN code or order value; if it is available for your order, you will see it as a payment option at checkout. Any COD charge will be shown at checkout before you place the order. Please keep the exact amount ready at delivery.
Tracking your order
When your order is dispatched, we will send you the tracking details by email. You can also message us on WhatsApp for an update.
Address and delivery
- Please check your name, full address, PIN code and phone number carefully at checkout. The courier may call you on this number.
- If you need to change the address, contact us as soon as possible. We can only change it before the order is dispatched.
- If a delivery fails because of an incorrect address or because nobody was available to receive it, we will contact you to arrange the next step.
Damaged or tampered parcels
If your parcel looks damaged or opened when it arrives, please take photos and contact us as soon as possible, within 7 days of delivery. See our Returns and Exchange Policy.
Questions
Email: support@kaalpanikaa.com
WhatsApp: +91 97109 71010
Support hours: Monday to Saturday, 10:00 AM to 6:00 PM